As someone who frequently falls and needs help to get up, I know some amount of what people learn in “lifting and handling” training; it’s terrifying how many people will attempt to help me up in a way that’s dangerous as hell (I know someone who had their shoulder dislocated by a supposedly trained person doing a “drag lift”, which is something you should never do). I don’t expect regular people to know this stuff, but I do expect people whose job involves first aid and stuff to at the very least know “I should not attempt this unless I have lifting and handling training”. It’s horrifying to see such ignorance.
However, this is nothing compared to what you describe — the difficulty and danger involved in restraining people (as opposed to helping a cooperative person up) is a wholly different challenge. All the more reason why proper technique is essential.
This is one of the things that I can watch on a sad day to immediately be cheered up — specifically the moment when the radio presenter gets flustered and shuts them off when they start swearing.
Strongly recommend it to anyone who hasn’t seen/heard it. Here’s a link to timestamp in above video where this happens: